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HELPING SMALL & MEDIUM ENTERPRISES CREATE AWESOME CUSTOMER EXPERIENCES

Customer Experience (CX)

The product of the interaction between an organization and a customer over the duration of their relationship. This interaction includes the customer's attraction, awareness, discovery, cultivation, advocacy, purchase and use of a product or service.

 

Customer Experience for SME's

Identify exactly what you want your customers to feel and experience at every point of their interaction with your organization.

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